Transform support from endless back-and-forth to instant visual guidance. Agents describe steps once, AI guides users through the exact process. 90% faster resolution times.
From ticket to resolution in real-time
"To set up team permissions: 1) Go to Settings, 2) Click Team Management, 3) Add new member, 4) Set their role to Admin"
"Click here", "No, the other button", "Can you send a screenshot?" - conversations that go nowhere.
Text instructions are hard to follow. Users get lost, frustrated, and blame your product.
Same questions asked repeatedly. Support team overwhelmed with basic "how-to" requests.
Scheduling calls, technical issues, time zone problems. Simple fixes become complex operations.
Agent describes steps once, AI guides user visually. No more repetitive explanations.
Users see exactly where to click, what to fill, what happens next. No confusion possible.
Users solve problems independently with visual guidance. Support team focuses on complex issues.
Instant visual guidance works across all devices. No scheduling, no technical setup required.
Works with Zendesk, Intercom, Freshdesk, and more. Integrate with your existing support workflow.
Track resolution times, user satisfaction, and common issues. Optimize your support process.
Turn static help articles into interactive guides. Users learn by doing, not reading.
"Guideon completely changed how we handle support. We went from spending 20 minutes per ticket to under 2 minutes. Our customers are happier, and our support team can focus on complex issues."
Based on teams handling 500+ tickets per month
Join support teams who've reduced resolution time by 90% with Guideon
No credit card required • 14-day free trial • Setup in 5 minutes